ITIJ 247 | August 2021
In this issue:
- Features - Analysis: Covid cover and customer education, Disabled travellers and insurance, Customer perception and satisfaction
- Industry Voice columns: Legal concerns for UK insurers, Business travel risk management, Insurtech and Insurance distribution revolution
- Interviews: Phil Ost, Zurich UK’s Head of Personal Lines, and Stephane Baj, Zurich’s Head of A&H UK and Multinational and Beth Godlin, President of Aon Affinity’s Travel Practice