Industry Voice: The changing face of assistance for expatriate clients
As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions
Industry Voice: Improving assistance for Spanish travellers
Irene García Saez, Deputy Chief Business Officer and Chief Data Officer at MAWDY, and Carlos Reolid García-Romeu, Deputy Technical Director at MAPFRE, talk about how technology is helping them better…
Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans
New helicopter emergency guidelines have provoked a great deal of discussion. Here are the views of the European HEMS and Air Ambulance Committee (EHAC)
Medical Director's Position Paper: Repatriating Psychiatric Patients
Following on from the Medical Directors’ Forum at ITIC Global in Athens in October 2022, a Position Paper has been published on the international aeromedical transport of patients with psychiatric…