Industry Voice: The power of affinity partnerships: what benefits do insurers get?

Robert Gallagher, Senior Vice President and Chief Operating Officer of AIG Travel, speaks to Michelle Royle about the ways in which its travel insurance portfolio interacts with different brands and…

Industry Voice: Designing an employee assistance programme

David Collinge, Managing Director of The Health Insurance Group, takes us through the key considerations for engaging and supporting employees with an effective EAP

Case Study: From Lagos to Cairo

Medjet Medical Assistance recently completed a difficult repatriation from Lagos, Nigeria, to Cairo, Egypt. Our alarm centre received a medevac request from a client regarding an 81-year-old female patient who…

Case Study: Repatriating a body from Micronesia to the UK

When a young British citizen died on a trip to a remote Micronesian island, Servizi Funebri Pozzoli was called upon to bring them home.

Case Study: Handling a pelvic fracture in the US

Northcott Global Solutions (NGS) explains how it managed hospital costs for a patient who suffered a serious injury after a fall.

Case Study: A safari gone wrong

In late June, the control room of AMREF Flying Doctors (AFD) received a distress call from a US-based assistance company asking for help in a medical assistance case at Mara…