Industry voice: Proactive protection

Alex Laidlaw, Technical Product Director of World Travel Protection, talks to Michelle Royle about the use of technology in the delivery of travel medical assistance services

Establishing a provider network to support assistance services in a new region

Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country

Building a business in the West Balkans

Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans

Reasons to be cheerful

Tim Riley of True Traveller is ideally placed to assess what we can expect in 2023

Risk Managers - Are you prepared for what’s on the horizon in 2023?

Healix's Risk Outlook 2023 offers an assessment of the global landscape, with the company sharing its insights into the top risks to watch for the year ahead, from the energy…

Quality, communication and prompt payment

lga Assistance discusses the nuances of cost containment in the UAE, and how its approach is guided by local regulation and in-depth understanding of customer needs and cultural variations