Industry Voice: The role of brokers in the Canadian marketplace
Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers
Industry Voice: When a death occurs away from home
Fiona Greenwood looks at funeral trends and customs as they vary from country to country, and explains how an experienced international funeral operative can help to ease a family’s pain…
Industry Voice: The dangers of airport Wi-Fi for business travellers
Claudia Gualdi, Travel Intelligence Data Team Lead at Riskline, talks to ITIJ about the cyber risks associated with public Wi-Fi networks in airports, and what business travellers and their employers…
Industry Voice: The changing face of assistance for expatriate clients
As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions
Industry Voice: The three risk factors in corporate travel plans
When preparing a travel risk management programme, businesses should consider the risk implications of the traveller and the activity as well as the destination, explains Kate Fitzpatrick, Regional Security…