Industry Voice: The changing face of assistance for expatriate clients
As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions
Industry Voice: Designing an employee assistance programme
David Collinge, Managing Director of The Health Insurance Group, takes us through the key considerations for engaging and supporting employees with an effective EAP
Industry Voice: Improving assistance for Spanish travellers
Irene García Saez, Deputy Chief Business Officer and Chief Data Officer at MAWDY, and Carlos Reolid García-Romeu, Deputy Technical Director at MAPFRE, talk about how technology is helping them better…
Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans