Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Industry Voice: The role of brokers in the Canadian marketplace
Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers
Dr Lee Collier, Medical Director for Lia’s Wings and Neonatal Clinical Lead for Capital Air Ambulance, talks to us about medical care for preterm babies and pregnant women when travelling
Interview: Brett M Estep, President and Chief Operating Officer at Insured Nomads
Enhancing the customer journey: Brett M Estep talks to ITIJ about the recent surge in travel, new partnerships, and the future of the insurance industry
Industry Voice: The dangers of airport Wi-Fi for business travellers
Claudia Gualdi, Travel Intelligence Data Team Lead at Riskline, talks to ITIJ about the cyber risks associated with public Wi-Fi networks in airports, and what business travellers and their employers…
Interview: Stephen Gitau, CEO and Accountable Manager at AMREF Flying Doctors
In the final part of our series with AMREF, Stephen Gitau, CEO and Accountable Manager at AMREF Flying Doctors, talks to us about medical standbys, vital training, and invaluable connections