Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans
Interview: Luke Powis, Head of Accident and Health at Aviva
Effective mental health strategies for employees: Luke Powis speaks to Michelle Royle about his role, challenges in the industry, and the importance of wellbeing initiatives
Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Industry Voice: The role of brokers in the Canadian marketplace
Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers
Dr Lee Collier, Medical Director for Lia’s Wings and Neonatal Clinical Lead for Capital Air Ambulance, talks to us about medical care for preterm babies and pregnant women when travelling