Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans
Interview: Luke Powis, Head of Accident and Health at Aviva
Effective mental health strategies for employees: Luke Powis speaks to Michelle Royle about his role, challenges in the industry, and the importance of wellbeing initiatives
Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Interview: Brett M Estep, President and Chief Operating Officer at Insured Nomads
Enhancing the customer journey: Brett M Estep talks to ITIJ about the recent surge in travel, new partnerships, and the future of the insurance industry
Interview: Todd Lazar, President, Aetna International
Todd Lazar of Aetna International shares how closer integration with CVS Health and Aetna is bringing what matters most to globally mobile members and multinational organisations
Interview: Maria Angela Varde, Assistant General Manager, BrightCare Assist
A bright future: Maria Angela Varde, Assistant General Manager for BrightCare Assist, talks to Michelle Royle about her role in the company, challenging times, and what’s next