Medical tourism on the rise

Pharmaceutical tourism, also called medication tourism, is on the rise. Should assistance companies and their travel insurance partners be worried?

Global approach, laser focus

Randy Cook, CEO of AMI Global Assistance, spoke to ITIJ about the company’s innovative approach to adoption of new technologies and working effectively with healthcare providers around the world

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service

Consolidation in the travel insurance and assistance sector

The worldwide economic implications of the Covid-19 pandemic are significant and long lasting. In conversation with industry experts, Lauren Haigh explores the ongoing impact on the travel insurance and assistance sectors

Building remote medical networks successfully

Thorkild Lykke, VP of Strategic Partnerships for VUMI® Group and Epic Health Solutions, discusses the challenges of building and managing a medical assistance network in remote regions