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Business

The boots on the ground stomping out insurance fraud

Optimisation of fraud prevention strategies are a key priority for insurers and risk management companies, alongside crucial work by organisations to expose and respond to fraudulent activity

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29 Jul 2022

Lauren Haigh

Parnerships

Choosing the right partner

Oliver Cuenca talks to experts in travel insurance, assistance and insurtech to find out what they look for in new business partners

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29 Jul 2022

Oliver Cuenca

Lightbulb

How can AI bring back the human element to travel insurance fraud investigations?

Gareth Evans, Head of Customer Success UK at Shift, shares how a combination of artificial intelligence and human experience is going to resolve the ever-evolving problem of detecting and…

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29 Jul 2022

Gareth Evans

Sand dunes

Customer engagement – products and marketing

Travel recovery in the Middle East is resulting in increased demand for travel insurance, but how can providers capitalise on this opportunity in the long term? Jonathan Cooper of WIS…

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29 Jul 2022

Jonathan Cooper

Diagram

AI is the answer to innovation in the claims process

In a recent webinar, Niels Thoné, Co-Founder and Chief Growth Officer (CGO) of Sprout.ai (Sprout), and Joanne Richardson, former Health Director at AXA, sat down to discuss the challenges in…

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29 Jul 2022

Niels Thone, Joanne Richardson

ITIJ Speaks with Ryan Husbands

Gathering, analysing, and using data to gain a competitive advantage

Ryan Husbands, Senior Travel Underwriter, Allianz Partners, spoke to Mandy Langfield about his new role and what he hopes to achieve through innovation and consistency of quality

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29 Jul 2022

Mandy Langfield

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