Kenyon International appoints new Vice President of Global Response The emergency response provider has grown its global team of crisis and disaster response experts Read More
Industry Voice: How AI and data sharing can enhance the customer experience Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims Read More
Helping hands when customers need it most Operations Director Fiona Greenwood shares how Rowland Brothers International offers compassion, support and guidance to customers and staff when dealing with the loss of a loved one Read More
Expecting the unexpected: managing travel risks in 2024 Louise Heywood, General Manager at the International Assistance Group (IAG), considers how to tackle the biggest risks to travellers this year Read More
SureGo Administrative Services expands into Europe The US-based third-party administrator announced the establishment of a representative office in Belgrade, Serbia Read More
Luxembourg Air Rescue suffers major fire damage Luxembourg Air Rescue (LAR) has reported a fire at its Luxembourg Airport warehouse, resulting in damage costing approximately €2 million Read More