Allianz Partners Australia introduces instant online chat for HCF travel insurance customers The service provides HCF members with real-time assistance for their travel enquiries Read More
AXA and Amazon to co-develop risk management platform AXA has announced a partnership with Amazon Web Services to develop a “business-to-business (B2B) global risk management and prevention platform” Read More
Industry Voice: How AI and data sharing can enhance the customer experience Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims Read More
Helping hands when customers need it most Operations Director Fiona Greenwood shares how Rowland Brothers International offers compassion, support and guidance to customers and staff when dealing with the loss of a loved one Read More
Expecting the unexpected: managing travel risks in 2024 Louise Heywood, General Manager at the International Assistance Group (IAG), considers how to tackle the biggest risks to travellers this year Read More
Luxembourg Air Rescue suffers major fire damage Luxembourg Air Rescue (LAR) has reported a fire at its Luxembourg Airport warehouse, resulting in damage costing approximately €2 million Read More