Anna Angell shared her insights into what customers want, and asked what our industry can learn about customer behaviour in other sectors that can be applied to insurance purchases
Dr Adrian Hyzler, Chief Medical Officer for Crisis24, discusses how medical assistance companies can approach the repatriation of people with neurological differences to ensure as safe and comfortable a journey…
Michelle Royle talks to Bilge Bora about her company's work conducting medical evacuations in war zones, and the importance of a good customer experience