Allianz Partners Australia introduces instant online chat for HCF travel insurance customers The service provides HCF members with real-time assistance for their travel enquiries Read More
AXA and Amazon to co-develop risk management platform AXA has announced a partnership with Amazon Web Services to develop a “business-to-business (B2B) global risk management and prevention platform” Read More
Industry Voice: How AI and data sharing can enhance the customer experience Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims Read More
Interview: Creating products and solutions for today’s customers Alan Berry, Chief Underwriting Officer Europe at Cover-More Group, speaks to Michelle Royle about his role, and explains how technology has changed the underwriting process Read More
Operating under pressure: evacuations from conflict zones Assistance industry experts speak to Alysia Cameron-Davies about the intricacies of conducting medical evacuations in conflict zones Read More
Funeral repatriation when a major crisis hits When a natural disaster causes mass casualties, funeral repatriation specialists face a range of challenges. Robin Gauldie investigates Read More