ITIC UK 2024 | UK travel insurance product differentiation
Mark Allsopp, Anna Sant and Andrew Tolman discussed current market stagnation in terms of travel insurance product development and how policies need to be updated
ITIC UK 2024 | Identifying and meeting customer expectations
Mandy Langfield, Director of Publishing at Voyageur, presented ITIJ and Consumer Intelligence’s research into what customers value most in travel insurance policies. Dan Flooks, Direct Line Group, and Tim Riley…
Anna Angell shared her insights into what customers want, and asked what our industry can learn about customer behaviour in other sectors that can be applied to insurance purchases
Industry voice: The ever-evolving role of brokers in IPMI
William Cooper, Marketing Director for William Russell, talks to ITIJ about how the role of brokers has changed, and how relationships with clients are paramount