When it comes to mental health cover for the Australian and New Zealand markets, we ask if providers are meeting customer needs when it comes to mental health cover in travel insurance policies, and as a prevalence of mental health conditions continues to rise, we examine what insurers can do to make sure they have sufficient information on the conditions they are being required to cover.
Lauren Haigh investigates medical networks in Asia, and covers the regulatory challenges, solutions and processes for working in remote regions, where healthcare quality is more difficult to guarantee.
We talk to several leaders in the industry and find out about their personal lived experiences as well as discovering the significance that Pride has for them.
In this issue we also ask whether insurers should be looking for national as well as international accreditation of hospitals, and examine whether national organisations from countries are seeking to boost international patient numbers by developing their own accreditation standards.
ITIC UK took place in April in the beautiful city of Bath, and in this issue we report on the networking events and conference sessions which included a keynote speech from Nejc Jus from the World Travel and Tourism Council about travel trends and the economy; the impact of economic pressures on cost containment efforts; meeting customers’ needs by understanding their behaviour; and the role of technology in the UK travel insurance market.