The conversation around Covid-19 vaccination rollouts and testing as the keys way to get borders opening continues in the February issue of ITIJ, with a look at those countries requiring a negative test result for entry, the pros and cons of mandatory immunisations, and the latest on digital health passports. We also look at research into how the pandemic has impacted trust in travel insurers and why a UK consumer watchdog is calling for an investigation into the travel insurance market.

Customer communication comes under the spotlight too, with a feature article on how interaction with potential and current customers has evolved, why its important to get your customer communications right, and when customers want to be contacted. We hear from insurers, tech providers and customer experience specialists to bring you the insights you need to succeed.

The latest issue of our International Hospitals & Healthcare Review is also out now and explores the impact that chronic diseases and ageing populations are having on the international patient care sphere. A feature analysing the factors contributing to a rise in global health insurance premiums identifies these two factors as key perpetrators, while an interview with the American Heart Association’s Dr Mariell Jessup looks specifically at cardiovascular disease, and how providers should enhance their offerings to cater for these.

Elsewhere, MAXIS Global Benefit Network’s Dr Leena Johns details the impacts that an ageing workforce can have on international private medical insurance; and we also hear from Dr John Schoonbee of Swiss Re, who tells us how lifestyle data garnered from apps that track health and fitness are providing insurers with new opportunities to personalise life and health protection to individual policyholders.

Read the February issue of ITIJ here.

Read the February issue of the International Hospitals & Healthcare Review here.