International healthcare leaders in person-centred care

gold crown

Twenty healthcare organisations have received gold and silver certification for providing excellence in person-centred care

Held at the International Conference on Person-Centered Care last week in Orlando, Florida, an award ceremony established by Planetree International honoured numerous healthcare organisations worldwide with silver- and gold-level certifications in person-centred care.

The Person-Centered Care Certification is an international standard for quality in healthcare as defined by patients and family caregivers. Those that score 90 per cent or above against the Certification standards are awarded Gold Certification for Excellence in Person-Centered Care. Silver and Bronze Certification are awarded to sites based on progress achieved as they work toward the Gold standard in person-centered care. 

The 2019 winners are as follows:


  • Adventist Health Howard Memorial (Willits, California)
  • Anadolu Medical Center (Turkey)
  • Columbia Memorial Hospital (Astoria, Oregon)
  • De Zoute Viever (The Netherlands)
  • Deer Lodge Medical Center (Deer Lodge, Montana)
  • GGzE Eindhoven (The Netherlands)
  • Gracie Square Hospital (New York, New York)
  • Hermitage Medical Clinic (West Dublin, Ireland)
  • The Johns Hopkins Hospital (Baltimore, Maryland)
  • Loch Lomond Villa (New Brunswick, Canada)
  • Nashwaak Villa (New Brunswick, Canada)
  • Northern Westchester Hospital (Mt. Kisco, New York)
  • Saudi German Hospital Dubai (Dubai, United Arab Emirates)
  • Sevagram (The Netherlands)
  • Sharp Grossmont Hospital (La Mesa, California)
  • Sharp Memorial Hospital (San Diego, California)
  • Zorggroep Almere (The Netherlands)


  • Associação De Assistência A Criança Deficiente (São Paulo, Brazil)
  • Bayhealth Medical Center (Dover, Delaware)
  • Silvercrest Center for Nursing and Rehabilitation (Briarwood, New York)

"These organisations that have achieved certification for excellence in person-centered care are living examples of what is possible in healthcare," said Planetree International President Susan Frampton. "Through their relentless commitment to listening to the voices of patients and families and partnering with staff, they are re-focusing how we evaluate quality to include the human experience of care and caregiving. These organisations are role models of compassion, quality and partnership in action."