Awards for customer service
Travel insurance and emergency services provider CSA Travel Protection has announced it won two awards in the 11th Annual Stevie Awards for sales and customer service, which were held earlier this month in Las Vegas.
CSA’s senior customer service representative Dan Castle won a Silver Stevie in the Front-Line Customer Service Professional of the Year – Financial Services Industries category, while senior trainer Matt Rhea won a Bronze Stevie in the Back-Office Customer Service Professional of the Year category.
“We’re proud to have these two consistently excellent performers as part of our team and honoured that they represented CSA as Stevie Awards winners this year,” said Bob Chambers, vice-president of operations at CSA Travel Protection. “They help solidify CSA’s reputation for superior customer service, which enables the company to soar above the rest.”