Using vHealth, members can gain access to confidential medical consultations over the phone or via video link, without having to travel to a doctor’s surgery or hospital – much needed during this challenging and unprecedented time.
In addition, any Aetna International member who undergoes diagnostic testing for Covid-19, as referred by a medical physician in an approved medical facility, will be reimbursed in full for the cost of the test and consultation.
“The health, safety and wellbeing of Aetna International customers and members is paramount. We know that many people will be concerned about visiting a doctor or hospital waiting room at the moment, so we are giving all members free access to vHealth – a global service that provides medical consultations via phone or video link – for any health or wellbeing condition,” said Richard di Benedetto, President of Aetna International. “Members referred by a physician in an approved medical facility for diagnostic testing for COVID-19 will be reimbursed in full. We recognise that each government or health authority may have slightly different advice regarding diagnostic testing, so members are advised to follow the guidance issued by their local health authority and to contact their local health care provider or vHealth doctor if they have any concerns.”