James Sion, Chief Operating Officer of Generali Global Assistance, shares some proprietary data from 2020, which shows that emergency medical transports did not significantly decline during the pandemic

Lauren Haigh spoke to a selection of experts involved in remote evacuations about the valuable lessons learned and advancements acquired over the years that have helped make future rescues safer…

What will the ‘new normal’ look like for the international funeral repatriation sector, and how are the specialists in the industry preparing for it? Robin Gauldie reports

What impact has the pandemic had on assistance industry innovation and how are assistance providers overcoming barriers to innovation? Sarah Watson finds out

Assistance providers AP Companies and Generali talk about what they look for when choosing medical transport partners

Travel assistance and medical repatriations need to be smooth as silk for the VIP set, so how can seamless service be achieved? Rodger Cook from World Travel Protection shares his…