Interview: Volker Lemke of FAI

Volke Lemke talks to ITIJ about the importance of flexible operational processes in air ambulance provision, fleet renewal considerations, and why investment in patient isolation units was key to stability…

Interview: Fiona Greenwood of Rowland Brothers International on resiliance

Rowland Brothers International has pioneered international repatriation for over 47 years from its UK base. Fiona Greenwood, Operations Director, spoke to ITIJ about resilience, preparedness and flexibility are key factors…

Interview: Gna Chung on Global Assistance Partners operations

Global Assistance Partners Co. Ltd is an independent medical assistance company in South Korea. ITIJ spoke to Gna Chung, CEO, about the company’s operations and aspirations

Interview: life on the ground in Myanmar

ITIJ spoke to a local assistance provider operating in Myanmar, who shared some insights into how the recent military coup has affected the provision of healthcare, travel assistance and insurance…

Interview: AP Companies on the challenges of Covid and hopes for the future of travel

ITIJ spoke to Natalya Butakova, Business Development Director at AP Companies, about how the medical assistance company adapted to the challenges of the past year, and how its operations are…

Covid-19: logistical challenges for funeral directors

Emerson De Luca, International Secretary at FIAT-IFTA, a global organisation representing funeral directors from around the world, as well as unions/associations of funeral directors, tells ITIJ about the myriad challenges…