Industry Voice: How AI and data sharing can enhance the customer experience Tomasz Pawliszyn, CEO of AirHelp, talks to ITIJ about new technology and helping customer claims Read More
Industry Voice: Passport to prosperity: why high-net-worth individuals need dual citizenship Christopher Willis, Managing Partner at Latitude Caribbean, talks to ITIJ about visa programmes, dual citizenship, and the advantages they offer Read More
Geopolitics, climate events and increasing uncertainty Stéphan Malvoisin, Senior Vice President, Partnerships, US, at Crisis24, walks ITIJ through how to manage the top travel risks of this year Read More
Industry Voice: The power to unbundle Clay Coomer, Head of Global Marketing at battleface, says that giving customers choice increases conversion rates Read More
Industry Voice: Building a strong and diverse workforce for the international assistance industry Susan Yates, Head of Americas Region at Falck Global Assistance, considers how to ensure an inclusive and diverse organisational culture Read More
Industry Voice: The role of brokers in the Canadian marketplace Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers Read More