Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service
Thorkild Lykke, VP of Strategic Partnerships for VUMI® Group and Epic Health Solutions, discusses the challenges of building and managing a medical assistance network in remote regions
Interoperability: connecting health and travel pass apps
Robin Ingle discusses the challenges of connecting all the different apps travellers are now being asked to download and run, which store their valuable personal data and allow them touchless…
Directional care, indirect and direct cost containment at your fingertips
Penfield is proud to introduce its new Directional Care Finder platform, a program that ensures high-quality care at the best possible price throughout the US
Efrat Sagi-Ofir, Co-Founder and Chief Revenue Officer at Air Doctor, reveals what traditional insurers should know before partnering with a tech start-up
