Industry Voice: The rewards of post-pandemic travel Brad Dance, TuGo’s Chief Customer Officer, speaks to ITIJ about the benefits of travel post-Covid-19 Read More
Building an ecosystem of excellence While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains Read More
Establishing a provider network to support assistance services in a new region Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country Read More
Building a business in the West Balkans Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans Read More
A new era for travel protection: what's trending and what's here to stay Jeff Wright, CEO of Allianz Partners USA, on the shifting landscape in travel insurance, growing awareness and evolving support Read More
How Southern Cross Travel Insurance is navigating a new normal Southern Cross Travel Insurance is looking to take positives from the pandemic, with several initiatives, explains CEO Jo McCauley Read More