Danny Quaeyhaegens of Bangkok Hospital Pattya offers an insight into building a team to look after international patients, who may have a language barrier – and how empathy is always…
National Business Association of Colombia leads the Colombian medical tourism strategy
Carlos Eduardo Jurado and Juan Felipe Santos shared updates on their efforts to make Colombia’s healthcare system attractive to international patients and payers
Data analytics and healthcare cost management: a match made in heaven
ITIJ sat down with Global Excel to learn how their Operations Team and Complex Claims Unit use Data Analytics to improve the customer experience, control costs and forecast for better…
Andrew Merrilees, Managing Director of Bupa in Hong Kong, spoke to Mandy Langfield about the insurer’s latest value-add proposition in Hong Kong, as well as market trends and challenges