Optimising the healthcare customer experience

Jane Collingwood spoke to healthcare providers about treating patients as discerning consumers of their products, and how to stand out in a competitive market

A journey through Jordan’s vibrant healthcare sector

Experts on Jordanian healthcare discuss the contributing factors behind the country’s reputation for high-quality services and evaluate cross-border care opportunities. By Lauren Haigh

Andrew Devereux, Risk Intelligence Manager on Healix Risk Outlook Report

Healix's 2023 Risk Outlook Report highlights the key risks facing globally mobile employees next year, and suggests mitigation strategies

Risk Managers - Are you prepared for what’s on the horizon in 2023?

Healix's Risk Outlook 2023 offers an assessment of the global landscape, with the company sharing its insights into the top risks to watch for the year ahead, from the energy…

Building the right provider network in the right place

Mandy Langfield spoke to experts in medical network management about the challenges of operating in the Japanese and Chinese markets

Building the perfect global support team

Danny Quaeyhaegens of Bangkok Hospital Pattya offers an insight into building a team to look after international patients, who may have a language barrier – and how empathy is always…