Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Industry Voice: The role of brokers in the Canadian marketplace
Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers
Interview: Dr Hala Zaid, Regional Director, ACCESS Health International
Healthcare management in MEA: Dr Hala Zaid speaks about her career, healthcare in the Middle East and Africa, and how it is affected by the Israel-Gaza conflict
Interview: Brett M Estep, President and Chief Operating Officer at Insured Nomads
Enhancing the customer journey: Brett M Estep talks to ITIJ about the recent surge in travel, new partnerships, and the future of the insurance industry
Industry Voice: The dangers of airport Wi-Fi for business travellers
Claudia Gualdi, Travel Intelligence Data Team Lead at Riskline, talks to ITIJ about the cyber risks associated with public Wi-Fi networks in airports, and what business travellers and their employers…