Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Cost containment strategies in air medical transfers
While patient welfare and continuity of care are vital in air medical transfers, cost containment is a key consideration for assistance companies and insurers alike. Experts share insights with Laurenā¦
Industry Voice: The role of brokers in the Canadian marketplace
Michael Camacho, President of the Travel Health Insurance Association of Canada (THIA), speaks about the need to understand the customer, and the importance of insurance brokers