Brandon Kay, Vice President, Travel Insurance Operations at Generali Global Assistance, spoke to Michelle Royle about changes in the industry, claims management, and the importance of partnerships
Interview: Dr Hala Zaid, Regional Director, ACCESS Health International
Healthcare management in MEA: Dr Hala Zaid speaks about her career, healthcare in the Middle East and Africa, and how it is affected by the Israel-Gaza conflict
Interview: Brett M Estep, President and Chief Operating Officer at Insured Nomads
Enhancing the customer journey: Brett M Estep talks to ITIJ about the recent surge in travel, new partnerships, and the future of the insurance industry
Interview: Sarah Melia, General Manager at Bupa Health Services
Healthcare in the digital age: Sarah Melia talks to Megan Gaen about the company and how Covid-19 and technology changed its healthcare services in the UK
Interview: Andreas Friedrich, Chief Operating Officer of AXA Partners Spain
Customer centricity and embracing AI: ITIJ speaks with Andreas Friedrich about artificial intelligence, teleworking, and the importance of mental health provisions