ITIC UK 2023 | Meeting customers’ needs by understanding their behaviour
Andy Cook of AXA Health, David Parry of Finaccord and Jonathan Frankham of World Nomads discussed what customers really want and need from travel insurance providers
Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans
ITIC Americas: Hospital billing best and worst practice
On the second day of our ITIC Americas conference, Serge Avice du Buisson, Victor E. Navarro and Diane Lynn discussed in-depth the process of hospital billing – both good and…