Interview: Eve Jokel of Luz Saúde on Patient expectations
Mandy Langfield spoke to Eve Jokel, International Director at Luz Saúde about global healthcare systems, trends in the Portuguese system, and patient expectations
Interview: Dr Gene Delaune discusses both medical and military frontline experience
Dr Gene Delaune tells Megan Gaen about how his first-hand experiences of the emergency room and the warzone have aided his career in medical assistance and evacuation
ITIC UK 2023 | Meeting customers’ needs by understanding their behaviour
Andy Cook of AXA Health, David Parry of Finaccord and Jonathan Frankham of World Nomads discussed what customers really want and need from travel insurance providers
ITIC Americas: Hospital billing best and worst practice
On the second day of our ITIC Americas conference, Serge Avice du Buisson, Victor E. Navarro and Diane Lynn discussed in-depth the process of hospital billing – both good and…