Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans
Alex Wright examines the ways in which hospitals can become established centres of medical excellence, and asks experts how difficult it is to maintain a great reputation
Cost containment strategies in air medical transfers
While patient welfare and continuity of care are vital in air medical transfers, cost containment is a key consideration for assistance companies and insurers alike. Experts share insights with Lauren…