ITIC MEA 2023 | Fraud in MEA: what should insurers be on the lookout for?
Shauna Vistad, Senior Vice President Medical Investigation and Audit at Daman, spoke about the types of fraud that patients, healthcare providers and insurers in MEA should look out for
Dr Jewel Abraham of Burjeel Holdings, Dr Ahmed Monir of LGA Assistance, and Robin Ali from The Consilient Consultancy Limited,discussed the most effective ways for insurers for get…
ITIC UK 2023 | Meeting customers’ needs by understanding their behaviour
Andy Cook of AXA Health, David Parry of Finaccord and Jonathan Frankham of World Nomads discussed what customers really want and need from travel insurance providers
Untying the knots: legal issues after Brexit for insurers
Stefan Mohamed looks at the legal issues for UK insurers, asking what options are available for those seeking to recover costs incurred within the European Union
Best practice makes perfect: Smooth communication with the Financial Ombudsman Service for UK insurers
When insurers are unable to solve a dispute, the UK Financial Ombudsman Service (FOS) is there to mediate. How can insurers ensure a smooth working relationship with this key body?