ITIC APAC 2023 | Assistance challenges and solutions, part 2: Provider network management
With a wealth of experience in the challenges insurers can face, our experts, Dr Attapoom Susupaus, Debbie Tong, Dr Winston Jong and Dr Carl Luckhoff, discussed how managing patients in…
ITIC APAC 2023 | Assistance challenges and solutions, part 1: Cruise assistance and repatriation options
On the first day of our ITIC APAC conference in Sydney, Michael van Niekerk, David Stone and Victoria Roy discussed the key challenges that can be encountered when cruise ship…
Dr Joseph Lelo, Medical Director at AMREF Flying Doctors, Salome Odhiambo Lead Analyst – East and Southern Africa at International SOS, and Dodé Houehounha, Head of the Culture…
ITIC MEA 2023 | Fraud in MEA: what should insurers be on the lookout for?
Shauna Vistad, Senior Vice President Medical Investigation and Audit at Daman, spoke about the types of fraud that patients, healthcare providers and insurers in MEA should look out for
Dr Jewel Abraham of Burjeel Holdings, Dr Ahmed Monir of LGA Assistance, and Robin Ali from The Consilient Consultancy Limited,discussed the most effective ways for insurers for get…
ITIC UK 2023 | Meeting customers’ needs by understanding their behaviour
Andy Cook of AXA Health, David Parry of Finaccord and Jonathan Frankham of World Nomads discussed what customers really want and need from travel insurance providers