Industry Voice: Designing an employee assistance programme
David Collinge, Managing Director of The Health Insurance Group, takes us through the key considerations for engaging and supporting employees with an effective EAP
Interview: Duncan Clifford, Head of Global Networks at AXA
Michelle Royle speaks to Duncan Clifford, Head of Global Networks at AXA, about his role, developing strategic solutions, and building important relationships
ITIC APAC 2023 | Emerging technology for insurers and medical assistance
In the third session, Jane Hegeler discussed how new technology offerings are changing the way that insurance, sales, claims and medical assistance are being delivered
ITIC APAC 2023 | Assistance challenges and solutions, part 2: Provider network management
With a wealth of experience in the challenges insurers can face, our experts, Dr Attapoom Susupaus, Debbie Tong, Dr Winston Jong and Dr Carl Luckhoff, discussed how managing patients in…
ITIC APAC 2023 | Assistance challenges and solutions, part 1: Cruise assistance and repatriation options
On the first day of our ITIC APAC conference in Sydney, Michael van Niekerk, David Stone and Victoria Roy discussed the key challenges that can be encountered when cruise ship…