Going with the expat flow
While moving to any new country is a massive upheaval, expats moving to Singapore face particularly acute challenges, not least of which is navigating a new healthcare system, explains William Cooper
These expats must be aware of their international health insurance policies, whether their area of cover extends to Singapore, and be open to adjusting their policies to meet their changing needs.
It’s hard to say exactly how many expats are swapping Hong Kong for Singapore. However, several statistics highlight what is becoming a fast-growing trend. For instance, the Singaporean tourism board has reported that the number of visitors arriving from Hong Kong almost doubled between January and March 2022.
Desirable skills in expat destinations
This influx comes even at a time when the Singaporean government has tightened the criteria for businesses choosing to hire workers from abroad.
While new arrivals from Hong Kong are helping to fill skills gaps in both blue-collar and white-collar industries, the surge in migration is not all good news for Singapore. The country already has one of the most rapidly ageing populations in the world, with one in four people in Singapore expected to be aged 65 or over by 2030.
Inbound Hong Kongers are likely to place additional strain on Singapore’s healthcare sector, as they bring with them an increased demand for treatment of chronic diseases such as diabetes, strokes and heart disease, as well as the day-to-day care of older people who have multiple and complex healthcare needs.
To meet this challenge and ensure services remain affordable and accessible, the Singaporean government is delivering a range of major initiatives, including building new hospitals and nursing homes, allocating resources to community and primary healthcare, and implementing action plans for healthy ageing.
Healthcare has a high-quality reputation
Singapore’s healthcare system currently ranks as one of, if not the, best in the world. Earlier this year, William Russell placed Singapore in its top-10 countries for healthcare, which was based on a variety of factors including quality of care, model of financing, and average cost per individual. While inbound Hong Kongers are just one piece of the complex puzzle that is Singapore’s increasingly strained healthcare system, the litmus test will be whether Singapore’s healthcare sector can hang onto this high reputation during this period of growing pressure.
The impact will be felt not only in Singapore’s public healthcare system, but in its private sector too. Singapore operates a universal healthcare system financed by public statutory insurance and subsidised by the government. However, many of Singapore’s 1.6 million expats (29 per cent of the total population) are not eligible for state healthcare in Singapore, particularly if they do not have Permanent Resident status and pay into a Central Provident Fund. Many are therefore obliged to rely on private healthcare supported by private medical insurance.
international prescriptions are not always accepted in Singapore
Expats who took out private medical insurance in Hong Kong will need to consult with their providers to ensure Singapore is included in their area of cover. If it is not, providers will need to assist these expats in arranging new policies fit for life in Singapore. This may incur higher premiums, especially as some expats will find that the level of cover they chose in Hong Kong does not meet the needs of the Singaporean market.
It will also be useful for these expats to know that international prescriptions are not always accepted in Singapore. Patients will need to get a valid prescription for existing medications from a local doctor after arrival, while ensuring they bring an adequate supply of medication to last them until they have their prescriptions renewed.
Expats may also want to check that their private medical insurance extends to neighbouring Malaysia and Indonesia, as travel between these regions is frequent.
Hong Kong expats will add to the pressure on Singapore’s health system
Singapore’s healthcare system is already under pressure, so an increased number of expats could add to that pressure. With a wave of new expats arriving from Hong Kong, there is a risk these hospitals may start to be overwhelmed.
At the moment, the quality of private healthcare in Singapore is exceptional, with a greater number of private medical facilities versus public hospitals, a high number of private medical practitioners proficient in English and other foreign languages, and patients able to benefit from some of the highest-standard facilities in Asia. So highly regarded is Singapore’s private healthcare industry that it even attracts medical tourists from overseas.
So, the key question now for expats will be not whether Singapore’s private healthcare sector is up to scratch. Instead, the question is whether or not it is able to meet the sudden surge in demand. In the event that expats find private medical facilities overwhelmed, they may need to consider travelling to Indonesia or Malaysia for treatment, or else endure increasingly long waiting lists. In any case, all circumstances highlight the importance of having a robust and comprehensive level of private medical cover, with a suitable area of cover, when moving to Singapore.
Providers must meet customer needs
The responsibility to ensure continuing care will fall upon IPMI providers. Clients who are intending to move from Hong Kong to Singapore will need to be informed at the earliest opportunity of what they will need to do to update their international health insurance policies, and any challenges they should expect to face after arrival.
the good news is that expats moving from Hong Kong to Singapore can expect to benefit from an efficient and wide-ranging healthcare system
Providers must remain vigilant, analysing the situation in Singapore and looking out for instances of overwhelming demand. In the scenario that Singapore’s private healthcare system comes under strain – particularly if a new wave of Covid-19 impacts the region – IPMI providers must be ready to communicate with clients to help them navigate the local healthcare system in a country with which they are likely to be unfamiliar.
For now, however, the good news is that expats moving from Hong Kong to Singapore can expect to benefit from an efficient and wide-ranging healthcare system, in a region known for having one of the longest life expectancies in the world. Those who are proactive in ensuring they have the requisite level of health insurance can benefit from what Singapore has to offer in the way of private healthcare.