European Air Ambulance's journey into the future

European Air Ambulance (EAA), part of the non-profit organisation Luxembourg Air Rescue (LAR), wrapped up 2023 on a high note with exceptionally promising achievements. Looking into 2024, EAA is committed to fulfil its promise of providing the highest standard of care for its valued clients’ patients. To continue its success story, a new company strategy plan was implemented in 2023, with initial results already achieved and more milestones to pursue in the years to come. EAA is committed to being well-prepared for the challenges and opportunities that lie ahead.

Expanding activities

EAA currently operates a total of four air ambulance aircraft: three Bombardier Learjet 45XR and one Bombardier Challenger 605. Given the growing demand and positive results already achieved, the decision has been made to expand the long-range air ambulance activities throughout 2024. Due to the increasing long-range fleet, the medical and the in-house engineering department are currently developing a new infectious disease module which can be installed in the cabin of the Bombardier Challenger 605. This innovative module will be designed to increase the wellbeing of the patient and will enhance the patient care by the medical crew. Beyond the air ambulance flights conducted by EAA, another vital facet of its activities involves coordinating organ flights around the clock, 365 days of the year. While it may be a less frequently covered topic, the meticulous handling and organisation of organ flights demand a highly dedicated and well-trained team. EAA’s Operations Control Center and the flight crews engaged in these missions are dedicated day in and day out, ensuring the precise execution to deliver organs on time, ultimately contributing to saving lives. In addition to its air ambulance aircraft fleet, the Luxembourg-based organisation currently operates seven air rescue/search and rescue helicopters. Two new Airbus 145 D3 rescue helicopters have been incorporated into the fleet in 2023. As a non-profit organisation, the Luxembourg Air Rescue Group operates independently of private investors or shareholders. All earnings are reinvested within the company, supporting ongoing investments, and ensuring that profits are not distributed to external parties.

Looking to the future

The digitalisation of EAA’s operational departments should be complete in 2024. The successful implementation of a new maintenance software for the aircraft and helicopter fleet was already achieved in 2023. This year, the primary focus is on advancing the digitalisation of flight operations and operational control centre activities. This effort is designed to bring benefits not only to the employees but also to the clients of EAA. Significant investment is underway in expanding the in-house training facilities. The training offerings will see a substantial extension with an increased offer for internal trainings but also for external clients. To accommodate these enhancements, new facilities are currently under development and are scheduled for completion throughout the year. Another innovative project scheduled for 2024 is the completion of a series of drone transportation test flights along with a business case which will be conducted with local Luxembourgish partners from the healthcare sector. This comes in line with the company’s ongoing innovation and embracement of new technologies. Although not related to aeromedical activities, but a nevertheless exciting initiative is also lined up for 2024 – the installation of solar panels and e-charging stations at EAA’s headquarters. This move is aimed at obtaining an ESG certification, reflecting the company’s commitment to environmental, social, and governance standards. Additional initiatives that align with similar goals and objectives are currently analysed.