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Case Study: A commercial airline transfer from Tehran to Frankfurt

Assistance & Repatriation
2 Oct 2023 | Dr Marjan Basmenji
Featured in Assistance & Repatriation Review | October 2023
Sponsored by marm assistance
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map of Iran

marm assistance’s Dr Marjan Basmenji recounts a mission to transfer a young patient with terminal cancer from Iran to Germany via commercial airline.

marm assistance’s medical team was informed of a challenging situation involving a patient in Tehran, Iran. The young patient – who had been diagnosed with small cell carcinoma of the lung, metastasis to the central nervous system, including cerebral and spinal meninges and a 1.5 cm space-occupying lesion – had been visiting family in Iran when her condition worsened.

While in Iran, the patient was diagnosed with Eaton Lambert Syndrome as a paraneoplastic syndrome, and was hospitalised in an intensive care unit (ICU) due to significant impairment to the function of her lower extremities and bulbar muscles (muscles in the lower head and neck). The latter had resulted in limited articulation and swallowing, and an increased risk of aspiration.

marm assistance and the patient’s insurance company decided that a final decision regarding the patient’s fitness to fly, as well as the proper means of transfer, could only be made after visiting and evaluating the patient in person. This decision was made after noting the patient’s delicate condition, as well as Iran’s unique circumstances – such as unusual working hours and days, shortages of specific medications and materials, as well as limited access to recent technology and knowledge about retrieval medicine.

A rigorous medical assessment

Consequently, marm’s in-house medical escort team – consisting of a doctor and a paramedic – was deployed to Iran with the necessary medical escort equipment and modules. They evaluated the patient immediately after their arrival in Iran, and found that the patient was conscious and alert (GCS: 15/15).

The patient was also haemo-dynamically stable, demonstrating spontaneous respiration with a need for supplementary nasal oxygen (baseline oxygen saturation: 88–90 per cent ) without any increased intracranial pressure signs, despite the central nervous system metastasis and space occupying lesions.

Significant palsy was found in the lower extremity (Muscular Force 2/5), and there was significant impaired function of the head and neck muscles – the aforementioned bulbar dysfunction.

The medical escort team evaluated that the patient had acceptable to good general condition, did not have increased intracranial pressure (ICP) symptoms, and was on anti-convulsive treatment with no recent convulsions. They also noted that the risk of in-hospital aspiration and in-flight aspiration was the same for the patient, in case of limiting oral intake and intermittent vacuum aspirations.

Fit to fly

Consequently, the patient was found to be fit to fly in business class, escorted by a medical doctor and medical technician, with a 4-litre/minute supplementary oxygen during flight, where she could sit or lay comfortably.

To compensate the potential hypoxia risk posed by high altitude, the supplementary oxygen has benefits in preventing in-flight intracranial haemorrhage in space-occupying cerebral lesion, since patients with intracranial lesions have been reported to have less tolerance to hypoxia.

All the travel arrangements were done by marm’s in-house travel desk, however runway access to transfer the patient from a ground arrangement had its own operational challenges, which were solved by marm’s Persian-speaking in-house staff.

marm assistance

Located in the epicenter of the Europe, Middle East, Africa (EMEA) junction, marm Assistance is the leading assistance solutions provider in its region. The company provides medical, roadside, customised assistance and medical cost containment services to international insurers as well as local car brands, banks and a vast range of corporations.

Antarctic

October 2023
 Issue

In the second of our Assistance and Repatriation Reviews of 2023 we look at Antarctic assistance and extreme medical assistance for explorers and remote workers. We also examine factors driving cost increases in medical assistance around the world. Covid ramped up the cost of assistance, but what else has actually changed currently? In this issue we also look at treatment and evacuation options from the Caribbean. Finally, we look into the red flags that insurers need to watch out for when contracting with ground ambulance service providers.

Read full issue
Assistance & Repatriation
2 Oct 2023
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Dr Marjan Basmenji

Dr Marjan Basmenji MD, AME / marm assistance
Trained as a Medical Doctor, Marjan’s career spans more than 12 years of medical practice in Emergency Medicine (Prehospital and hospital settings), Family Medicine and Aviation Medicine in Turkey and MENA region. She is an experienced international medical advisor in the insurance and assistance sector in cost containment and case management fields, and aeromedical issues as a certified Aeromedical Examiner and Flight Physician.

marm assistance

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