ITIJ 310 | November 2026

ITIJ 310 Cover

In this, our biggest issue ever, our main focus is on artificial intelligence. After recent threats and warnings about the potential dangers of AI and calls for coordinated action to slow the technology's development, we speak to experts about the technology in a three-part special. We look at data-driven risk assessment, underwriting, and portfolio optimisation, which are all being transformed by AI, and ask what insurers and underwriters are doing to get the most out of the technology.

In this issue

Two people with guide rope walking through icy snow

Industry Voice: Beyond the paperwork – what insurers should really be asking adventure operators

Gav Emmerson, Founder of Extreme Solutions International, shares with ITIJ the safety checks insurers can’t afford to overlook
2 Nov 2026
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Gav Emmerson
Collage of fraud, magnifying class, warning signs and a hand holding a bank card

Using AI to its best potential, part three: Fraud detection

In the final part of our artificial intelligence deep dive, Mandy Langfield focuses her attention on how AI is assisting in fraud detection for insurers around the world, finding that...
2 Nov 2026
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Mandy Langfield
Graphic of a AI robot with a lightbulb

Nathan Barrett interview: The future of travel insurance – faster claims, smarter AI, and less friction

Chloe Fox speaks to Nathan Barrett, Chief Transformation Officer for SCTI, about how AI, changing customer expectations, and a more unpredictable travel landscape are reshaping the future of travel insurance
2 Nov 2026
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Chloe Fox
AI Roboto head graphic

Arlenee Lebrón Segura interview: Following the money – the new front line in insurance fraud

From synthetic identities and AI-generated deception to organised crime networks, Arlenee Lebrón Segura, Head of Fraud and P&C Claims Manager at AXA International Markets, explains how insurers can strengthen fraud...
2 Nov 2026
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Editorial Team
Image of drone shot overlooking Paris

James O’Reilly interview: Why France is central to Bupa Global’s European ambition

James O’Reilly, General Manager for Europe at Bupa Global, talks to Michelle Royle about Bupa’s new office in Paris, expansion in France, and ambitions across the region
2 Nov 2026
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Michelle Royle
Graphic of a hand over a suitcase

Daryl Trawick interview: Driving change in travel protection

Daryl Trawick, Founder and CEO of Trawick Holdings, discusses with Michelle Royle global expansion, the introduction of CFAR to the UK market, and how technology is helping deliver faster, more...
2 Nov 2026
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Michelle Royle
Graphic of an infinity symbol and technology items

Katya Skorik interview: Building a smarter travel insurance ecosystem

As travel patterns shift and customer expectations evolve, Katya Skorik, Head of Global Travel Insurance Business Line and Chief Commercial Officer at Redion, outlines how Redion is leveraging AI, data...
2 Nov 2026
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Editorial Team
Image of a boy on his dads shoulders with a to plane in his hand

Lawrence Watts interview: Thinking beyond the claim

Lawrence Watts, CEO of Collinson Insurance, talks to Michelle Royle about his role, how the industry is changing, and meeting the needs of customers
2 Nov 2026
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Michelle Royle