Greece’s healthcare marketplace is our special focus in this edition of the International Hospitals & Healthcare Review. We also speak to industry specialists about growing medical networks in remote regions, explore healthcare personalisation with Dr Mitesh Patel of Aetna International, and interview Dr Peter Mills of Cigna Europe about his role and tackling global healthcare challenges.

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Long Read

Chatbots and the customer journey

Robyn Bainbridge explores how the rise of chatbots is helping insurers to make the customer journey more user-friendly

The right care, at the right time

Dr Peter Mills, Associate Medical Director of Cigna Europe, discusses his interesting journey to this role, highlights global health challenges, and shares his wish for improved focus on ensuring people…