ITIJ interviews Natalya Butakova, CEO, AP Companies Global Solutions

Michelle Royle interviews Natalya Butakova about how her company has adapted to economic pressures and the changing demands of expats 

ITIC Americas 2024 | Travel risk deep dive

Seth Krummrich of Global Guardian went in-depth on the risks facing travellers around the world

ITIC Americas 2024 | Customisation of policies for niche groups

Noam Baruch from Aetna International, Rocio del Rio from Falck Global Assistance, and Victor E Navarro of Global Excel Management examine how insurers are meeting the needs of niche groups...

ITIC Americas 2024 | Repatriation vs treatment in situ – centres of medical excellence in the Caribbean/Central America

In our fourth session at ITIC Americas, Soraia Arroyo Lynch from GMMI, Lidia C Acosta Suarez, Hospital General Plaza de la Salud, and Ilan Geva, Vmarsh Healthcare, discussed Caribbean medical...

ITIC Americas 2024 | Using technology to meet the needs of Gen Z travellers – the potential and the pitfalls

Flavio Ortolano from TuGo and Dr Aldiona Kerri from Europ Assistance delved into the multiple facets of tech, and spoke about how it’s being used to optimise the customer experience...

ITIC Americas 2024 | Cruise trends and assistance challenges

Dr Joe Scott of the Carnival Corporation, and Sebastian Kaisin, General Manager of MAWDY Ecuador, asked if the cruise industry has recovered from Covid-19, and what strides forward have been...