ITIC Americas 2025 | Canadian snowbirds – insurance sales and medical assistance requirements

What are the pain points for snowbirds buying travel cover, and can the industry remedy these problems to enhance the customer experience? Stephen Fine and Dr Ferial Ladak addressed these...

ITIC Americas 2025 | Closing the gender gap in healthcare and insurance

Whether it’s insurance, healthcare or technology, there is little doubt that the gender gap is ongoing in the industry. Dr Mary E Geary shared the latest challenges and solutions for...

ITIC Americas 2025 | Geopolitical pressures affecting international travellers, workers and students

Seth Krummich shared insights and information about regions around the world that are particularly at risk of instability in the coming year

ITIC Americas 2025 | Cost containment in the US versus in Latin America

In the second session of the day, Dr Andrés Sánchez Campos, Tracey Badger, and Peter Nardi discussed how the latest tech solutions are changing the design and delivery of travel...

ITIC Americas 2025 | Recruitment in healthcare and insurance

In the first session of the day, Jean Mackintosh looked at the challenges of successful recruitment in insurance and healthcare, and how to manage the recruitment process successfully

ITIC Americas 2025 | Fraud in healthcare and travel insurance – scale and solutions in North and Latin America

Travel insurance fraud prevention and detection continue to be a challenge from which the industry must not shy away. AJ Steele and Federico Tarling shared their insights into how insurers...