Allianz partners with voice analytics tool Clearspeed to tackle fraud

Allianz’s personal lines business has reported a 29% increase in fraud prevention in 2023 compared to the previous year

95% of claims handlers are embracing technology, new research finds

Research of UK and US insurers reveals document processing, compliance and reporting are the biggest culprits for claims handler stress, but technology can transform their role for good

Healix launches new Risk and Security Advisory Board

Security and crisis leaders have come together to form an industry-first Advisory Board

BIBA announces improving NPS for UK insurers

The British Insurance Brokers’ Association (BIBA) has released the results of its latest Voice of the Broker UK Insurer survey

ICG European Mid-Market announces partnership with Staysure Group

The European Mid-Market strategy is part of ICG’s flagship European Corporate strategy, focused purely on mid-sized companies