Interview: Mohamed Essam, Egypt Assistance

Oliver Cuenca talks with Mohamed Essam, Managing Director of Egypt Assistance, about his work and how his company has evolved

Interview: Sasha Gainullin, Robin Assist

Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans

Sixty years of providing assistance

Hassen Bennour, Europ Assistance Chief Executive Officer Asia Pacific and Middle East, speaks to Michelle Royle about their history, what they offer travellers, and embracing new technology

Assistance in the Balkans

Edvard Hojnik, CEO of TBS Team 24, talks to ITIJ about the benefits of their location, changes in the industry, and what makes them stand out from the crowd

MAWDY drives the traveller experience revolution in Latin America

The travel and tourism sector is undergoing an evolution thanks to the possibilities brought about by digitisation, which, hand in hand with companies like MAWDY, MAPFRE’s assistance unit, can result...