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Natalya Butakova from AP Companies working from her laptop

Industry Voice: The changing face of assistance for expatriate clients

As global expat communities diversify along with their typical destinations, assistance companies are adapting their offers to suit, says Natalya Butakova, CEO of AP Companies Global Solutions
30 Nov 2023
Natalya Butakova
new staff GettyImages-1488061818

AIA Singapore announces three leadership role changes

Irma Hadikusuma, Peter Lee and Melita Teo will all begin new roles with the company
23 Nov 2023
Editorial Team
customer satisfaction GettyImages-1416315615

Consumer satisfaction with insurance reaches joint highest level

The CII reports 86 per cent of consumers were satisfied with their recently insurance policy purchase
16 Nov 2023
Editorial Team
extreme weather GettyImages-1333043586

Extreme weather to be top business concern by 2030

It has now surpassed threats to IT infrastructure as the top operational risk
10 Nov 2023
Editorial Team
Collage of navigating cultural differences in healthcare

Navigating the world of cultural differences in healthcare

How do assistance companies navigate healthcare systems in a culturally diverse world while respecting the local norms of patients and medical providers? Megan Gaen finds out
2 Nov 2023
Editorial Team
Collage of medical assistance airport

Industry standards in medical assistance

We reached out to industry experts to assess whether there should be an international medical assistance standard. They share their thoughts with Mario Pierobon on standardization within the industry
2 Nov 2023
Mario Pierobon