Permanxiety: a new mental health phenomenon

Chris Knight, Head of Corporate Services for CEGA, opines on a new mental health phenomenon, and the impact that it could have on corporate assistance provision

Remote island retrievals

Aircraft type, fuel reserves and weather conditions are just some of the key challenges when organising patient evacuations from remote islands. Alastair Lithgow, Fixed Wing Co-ordinator for ER24 shares...

Easing the repatriation process

Repatriating the remains of travellers and expatriates who have died abroad calls for close communication between funeral repatriation specialists and travel and medical assistance companies. Robin Gauldie looks at how...

Bridging cultural gaps in repats

The best ways to tackle cultural differences when dealing with medical assistance cases.

Profile: Provider network managers

The complex and fast-paced world of provider network managers.  

Timely translation in assistance

Assesing the need for timely and accurate language and translation services in the global assistance industry.