Building a business in the West Balkans

Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans

A Peru rescue mission to remember

Dana Ketzf reports on tensions in Peru during December, where dozens were killed in clashes between anti-government demonstrators and military officers – and how PassportCard helped rescue tourists in the...

Interview: Dr Ferial Ladak of Global Excel

A wealth of experience: Dr Ferial Ladak of Global Excel is uniquely placed to analyse the international medical assistance landscape – and the high expectations of patients, clients and members

Interview: Dr Lucy Ng’ethe, Phoenix Air Ambulance

Mandy Langfield spoke to Dr Lucy Ng’ethe, Phoenix Air Ambulance, about the unique African operating environment and the challenges of working effectively with assistance providers