CASE STUDY: Returning a family home over Christmas

Redpoint Travel Protection describes how they helped a family whose trip to Vietnam was cut short to return to the US over the winter holiday period.

CASE STUDY: Transporting a three-year-old earthquake survivor

On 6 February, two devastating earthquakes struck the Turkish province of Kahramanmaraş and northwest Syria. One three-year-old boy and his family had travelled from Switzerland to visit relatives in Adana...

Interview: Dr Juliane Kause of Everbridge

Dr Juliane Kause, Chief Medical Officer at Everbridge talks about duty of care, business travel assistance and patchy public health information

Interview: Lara Helmi of CONNEX Assistance

CONNEX Assistance Managing Director, Lara Helmi, can offer an in-depth perspective on assistance in the Middle East and Africa – and her outlook is undeniably positive

Interview: Dr Simon Worrell of Crisis24

Dr Simon Worrell, Crisis24's Global Medical Director talks about new technology, managing crises and assisting corporate clients

Establishing a provider network to support assistance services in a new region

Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country