ITIC MENA: Duty of Care roles and responsibilities of insurers and assistance companies

Operating in high-risk destinations comes with a high Duty of Care burden for international operators. Experts in this session discussed how local assistance companies are working in the MENA region...

ITIC MENA: The rise of cross-border care in the GCC

Expatriates and UAE nationals cross borders for care in different Emirates frequently, whether it is paid for by the government, a private insurance provider, or as a self-pay patient. The...

ITIC MENA: Regional insights - managing local cases

Soraia Arroyo Lynch, Director of Business Development & Client Accounts, GMMI, Inc., shared a case study that demonstrated the importance of patient management and screening patients prior to travel

ITIC MENA: Regional insights - benefits of accreditation

Local knowledge is invaluable in the travel assistance arena; experts in this session shared unique insights into operations throughout the MENA region, including the benefits of hospital accreditation for payers...

ITIC MENA: Managing medical assistance cases and claims costs

This session focused on the challenges of managing medical assistance cases and escalating claims costs in a pre and post-Covid world, both in the US and the Middle East

ITIC MENA: Investment and PPP opportunities in the Dubai Healthcare Sector

Dr Ibtesam AlBastaki, Director of Investment and Public Private Partnerships (PPP), Dubai Health Authority, gave attendees insights into the areas in which the local healthcare system could benefit from investment...